Delivery and Warranty Policy
Delivery: We offer FREE delivery within both Ireland and the UK! Orders are shipped via Royal Mail or DPD, depending on the delivery address and service availability. Orders placed before 5pm Friday will be dispatched the same day, while orders placed after 5pm on Friday will be dispatched the following working day (Monday). Please allow a few days for processing and shipping.
Warranty & Returns: We want you to be completely satisfied with your purchase. If for any reason you’re not happy with your pillow, you can return it within 14 days of receiving it. Please note that the customer is responsible for return shipping costs. Once the returned item has been received and inspected, your refund will be processed, and you can expect it within 1-3 working days.
Important: After the 14-day return period, we are unable to accept any returns.
If you have any questions or need assistance, don’t hesitate to reach out to us at snuzeenquiries@gmail.com.
Thank you for choosing us for your pillow needs!